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All new PCTEL® scanning receivers and transmitters are factory calibrated. PCTEL recommends regular recalibration to maintain accuracy.
Please check the calibration sticker on your equipment for the recommended recalibration date. HBflex™, IBflex®, and MXflex® scanning receivers should be calibrated every two (2) years. Other scanning receivers and transmitters should be re-calibrated annually.
Calibrations are warranted for the equipment’s normal calibration cycle. Calibration services do not extend the scanning receiver’s applicable warranty.
To initiate service, please use the RMA form on the Product Returns page.